Families: Help with account access
Why Can’t I Access My Homeroom Account, and How Can I Fix It?
If you're having trouble logging into your Homeroom account, try the following steps:
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Double-check your login details
Make sure your email and password are entered correctly. Typos or outdated credentials are a common issue.
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Reset your password
If you’re unsure of your password or it isn’t working, click “Forgot Password” on the login screen. You should receive a password reset email within a few minutes. If it doesn’t arrive, check your spam or promotions folder.
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Check your internet connection
Make sure you’re connected to the internet. If you're still having trouble, try accessing your account from a different browser or device.
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Still having trouble?
If none of the above steps work, send us a message at hello@homeroom.com. Be sure to include any error messages you’re seeing—or even better, a screenshot—so we can help resolve the issue.
