Organizer: Configuring Discounts FAQ

• Where do I go to configure discounts?
• What is the difference between 'Code' and 'Sibling' discount types?
• Can I create multiple discount codes?
• How do I turn off a discount code?
• Can I apply an attendance-based discount?

Where do I go to configure discounts?

To configure discount you will go to the payment tools section. From there scroll down to the discounts section and click on the edit icon in the top right hand corner. Then click on 'add discount to begin adding discount codes.

What is the difference between 'Code' and 'Sibling' discount types?

Code - This is a general discount code that you can configure for any family to use. For example, if you offer a 10% discount to all volunteers, you can create a discount code 'SAVE10' to give to those volunteers to use at checkout.

Sibling - The sibling type allows you to configure a discount that applies to any child after the first. If utilized, families with sibling will automatically have the discount applied meaning that there is no need to give a sibling code to families. The discount code has a unique code so that it is easy for you to see that it's been applied. There can only be 1 active sibling discount per site.

The next screenshot shows the 10% discount automatically added to the families cart when the second sibling is being enrolled.

Can I create multiple discount codes?

Yes! You can create multiple discount codes. Note: Each enrollment can only be paired with one discount code. If more than one discount is applied, we will automatically choose the one that offers the greatest savings.

How do I turn off a discount code?

To disable the use of a specific discount code, in the status column change from 'Active' to "Draft'.

Can I apply an attendance-based discount?

Yes, if you are using a usage-based pricing model, you can apply an attendance discount. To do so you will go to activity and go to the billing tab. Then scroll to the billed later section. From there scroll to the right until you see the 'Attendance Discount (%)' column. You can double click into the cell of the row for the student to enter in a percentage discount for the student(s).