What does Homeroom send Providers?

Many organizers have asked us what automatic notifications are sent to providers. Below outlines the information we send to them.

Welcome to Homeroom: A welcome email with a link to schedule a call with our team if they have questions about Homeroom
Provider Activity Invite: An invitation to the provider to complete the activity request sent by the organizer
- Activity Request Reminder: A reminder to complete the activity request sent by the organizer

Assign Instructor: Reminder to providers to assign instructors to any upcoming activities
Upcoming Activity Summary: Sent to assigned instructors reminding them:
- The date the activity starts
- The address and room of the activity
- The start and end time
- No activity days
- A link to school policies, which includes information like student pick up information and student dismissal process
Take Attendance: Sent 15 minutes prior to the activity starting for the day with a link to the roster and attendance link
No Activity Day Reminders: Sent to assigned instructors reminding them about any "no activity" days for the upcoming week

Enrollment Updates: Daily summary around new enrollments in each activity
Enrollment Capacity Reached: Notification that an activity has hit the maximum capacity and the waitlist is now open
Waitlist Promotion Accepted: A family has enrolled in the activity after being invited off the waitlist
- Waitlist Promotion Declined: A family has declined to enroll in the activity after being invited off the waitlist
- Waitlist Promotion Expired: A family has not responded to the invitation to enroll in the activity within 24 hours and providers can opt to offer the spot to another family or re-invite the same family.

Compliance Incomplete: A provider has not completed the required compliance to teach an activity at a specific school
- Compliance Expired: A provider has an expired compliance document and must upload an updated one
Payout Date: Notification that the organizer has changed the payout date for the hosted activity
Team Member Invite: Invitation for other team members to join the provider's company account
Bank Account Missing: Notification that the provider needs to setup a bank account for Homeroom to deposit their money into
- An Issue with Your Bank Account: Notification to update account to avoid payout delays
Overdue Balance: Provider issued a refund without funds available. Homeroom covers the difference and still ensures families receive their funds timely.
- Overdue Balance Reminder: Reminder to provider to add funds to cover their debt.