Families: Withdraw From Course

❌ FAQ: How Do I Withdraw from an Activity or Cancel Enrollment?

Can I cancel my child’s enrollment in a class?

Withdrawal depends on both the enrollment period status and your school’s withdrawal policy.

🔓 If Enrollment Is Still Open:

If your school allows withdrawals during the enrollment period, you can cancel directly from your Homeroom account:

1. Log into your Homeroom account.
2. Go to the “Payments” tab.
3. Locate the class you'd like to cancel.
4. Click the “Cancel” button next to the class.

Please note: Not all schools allow withdrawals during the enrollment period. If your school does not, you’ll need to contact them directly to request approval for a cancellation.

🔒 If Enrollment Is Closed:

Once enrollment has closed, cancellations are no longer self-service. You must contact the class provider to request a withdrawal or refund.

To find their contact information:

1. Log into your Homeroom account.
2. Go to the “Payments” tab.
3. Click on the class name.
4. Scroll down to the bottom of the class details page to find the provider’s email address.

📌 Reminder:

Each class has its own cancellation policy, which is clearly stated during registration. Be sure to review those details before finalizing your enrollment.

If you’re unsure who to contact or need help, feel free to reach out to us at hello@homeroom.com—we’re happy to assist!